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-Anonymous
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Not much of a ski person but Andrew Radigan was so helpful to me as a beginner, to get the right equipment. Appreciated his help
-Anonymous -
-Anonymous
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Tommy was a pleasure to work with. If you need ski equipment, I highly recommend him!
-Anonymous -
It was a great experience working with Bill Cristino to get fitted for ski boots and new bindings. I am very hard to fit when it comes to ski boots. Bill spent several hours on 2 separate days trying several different options to finally get me fitted into a ski boot that I am comfortable with. Bill is the man to see if you are looking for ski equipment. He is knowledgeable, dedicated and committed to making you happy with your ski equipment purchase.
Diane Brooks, Brunswick, UNITED STAStore Location: Peninsula -
Amy in Service is knowledgeable and keeps customers up to date on service schedule and status
Robyn Flatt, Lk Hopatcong, NJ -
The Buckeye Sports Center team represents among the highest levels of overall service I have experienced. Special mentions go to Alyssa who was friendly, clear and concise when it came to the questions I had regarding my boat. The answers Alyssa gave were clear and where necessarily detailed enough for me to make informed decisions quickly. I appreciate what Buckeye Sports has done for me and my boat and would recommend them to anyone who is looking to service their boat or wave runner.
Seanna KamsStore Location: Peninsula -
We made saw Erin twice in the process of getting our three kids skis and boots and she was so kind to the kids and detailed with what we needed to do. I was so happy with how well she took care of us. She also solved a boot problem Ive had for the last few years. She is a wonderful person to work with and Buckeye is lucky to have her helping people in their store!
Russ GordyanStore Location: Peninsula -
We had the pleasure of purchasing a new wakeboard boat at Buckeye Sports center in July. All of the mgmt. and staff, we dealt with, were very helpful, respectful, and professional.
Dean WillStore Location: Peninsula -
Erin was super helpful in fitting me with comfortable and high performing boots. Despite having different sized feet, she was able to help me find boots and inserts that offered a cozy fit with all the considerations (feet width, arch support, etc.). Buckeye sports center is a great spot for ski/snowboard gear in an area where in-person snow sports gear shopping is incredibly hard to find. Ill definitely be heading back here for future snow gear!
Joe DemboskiStore Location: Peninsula -
What a great team at Buckeye Sports Center. We dealt with Steve on our Yamaha 195S and he was simply the best to work with. Any questions we had he was quick to answer, which helped us make the right decision when it came to our boat. On the day of pickup, Pete walked us through how everything on the boat worked and made the delivery process so easy. Thank you to Steve and everyone at Buckeye Sports Center. For anyone looking we highly recommend Buckeye Sports Center.
Matt Miller -
I went in looking for a wakesurf board and Bill did a great job explaining the differences in all of them. I recommend talking to Bill if you are looking for new water sports equipment.
Joseph Gauck -
If you are looking for an exceptional experience, you've docked at the right place! A special thank you to Jimi Czerwien and Pete at Buckeye Sports Center for their phenomenal care and communication from initial inquiry to the delivery of my watercraft. Could not have imagined a process being that flawless. Above and beyond is the type of engagement you can expect from this dealership!
Jason Lewis -
We have had only great experiences. 1st with the purchase of our Wave Runners and again with our Yamaha Jet Boat. Stop in and ask for Jimi.
Stephanie Hall -
Great people, great service.
Speedy Graham -
Tremendous customer care and service that goes well beyond the extra mile. My purchase and pickup was effortless. Highly recommend to anyone in the market for a new boat.
Robert Bond -
Bill Cristino did an excellent job of supporting us on the purchase of a Hobie Tandem Island. And this was through some crazy times starting from the pandemic, through the shortage of polypropylene following the Texas ice storm and through us moving across three states and Sun Valley reorganizing into Buckeye Sports. It took a long time to get the boat and he hung in there with us to keep us posted on the status. We were all (including Bill) so happy to finally take delivery and everything was there as planned - After 15 months - that was pretty cool - Thanks very much Bill - you really took care of your customer. . .
Mike Lynn Harsh -
This was my first time buying a boat from a dealership, Brian the sales rep was fantastic and I would highly recommend using them!
Ryan Salo -
I Can't say enough about Jimmi. I purchased a new Lund 2075 Fisherman aswell as new fish finders and other accessories to go with it. He always answered the phone anytime I had any questions (even on Sundays) and,the entire purchase went very smooth. I'd also like to thank Pete for the tutorial of my new boat. He did a thorough walk through. Never felt rushed and was able to answer any concerns I had. Would definitely recommend Buckeye to anyone who is looking for a boat.
Jeremy Winfield -
Alyssa K is great to work with. Cant say enough good things about her or the place.
Tracy Balmer -
The Buckeye Sports Center team represents among the highest levels of overall service I have experienced. Special mentions go to Alyssa who was friendly, clear and concise when it came to the questions I had regarding my boat. The answers Alyssa gave were clear and where necessarily detailed enough for me to make informed decisions quickly. I appreciate what Buckeye Sports has done for me and my boat and would recommend them to anyone who is looking to service their boat or wave runner.
Seanna ODonnell -
The whole ezperience of purchasing a boat here was amazing. Everyone we met was so friendly and helpful. Jimi, our saleman helped us through the whole process and treated my whole family like they were his own. He continued well after the sale to make sure we were totally satisfied. Pete was knowledgeable in our training and was patient in showing us all the details of our new boat. We love Buckeye Sports and would highly recommend them to anyone looking for a boat or any of their other sports equipment.
Dan Gaugler -
Erin was very patient with us besides being knowledgeable & kind.
Maryse Shull, SHERRODSVILLE, OH -
Worked with Erin E. To procure a couple Hobie kayaks. She was a pleasure to work with, very knowledgeable and helpful, and easy to communicate with. She helped us as 1st timers, to go over the features, and helped with some accessories I wanted too. Great to work with. Highly recommend.
Travis Schull -
They had a large selection of snowboards, boots and bindings. I got my boots and bindings at this store, which was a great experience. Austa, Conor and Steven were so helpful and knowledgeable about the products, providing me with the information I needed to make a confident purchase on my gear.
Adrian Belli -
As a new and overly enthusiastic skier, I stopped in at Buckeye to look at getting my first set of skis. I was anticipating merely browsing, but upon overhearing an especially personable and knowledgeable associate helping another customer with a ski boot fitting, I immediately knew I needed to talk to this woman. As soon as Marilyn finished with her current customer, she offered her help, and I proceeded to pepper her with a million questions which she responded to with more knowledge and helpful information than I had received in any of the 6 or so ski shops I had just visited in Colorado the week prior. Marilyn didnt belittle me as a beginner like some had in other shops, rather she recognized my desire and ability to advance as a skier and helped guide me towards skis I could grow into, while never once pressuring me towards anything beyond my ability or budget. She was straightforward with what I needed and what I didnt, and she left all the decisions ultimately in my hands. I ended up purchasing skis and boots knowing full well I could scrounge up cheaper elsewhere, but having her knowledge and the confidence of investing in lasting gear was worth far more than the extra dollars I spent, and she still helped me save money by digging up some past season boots. I am beyond grateful I stopped into Buckeye, and cannot wait to enjoy my new equipment for years to come.
Emily OBrien -
Great job putting on new bindings and tuning up my son's skis. The staff is pretty friendly.
Carolyn Blessed Beyond Measure -
Not a bad place to go
Julius Shortt -
Stopped in with a ski boot fit problem. Was warmly greeted at the door and directed to the snow sports area. Once there my fit problem was quickly diagnosed and fixed - I was very happily surprised with the speed and grateful for the expertise. Buckeye is now easily my go-to going forward.
Scott Littlefield -
Best/biggest selection of ski stuff we've found near Cuyahoga Falls. Austa helped us get fitted for boots and recommended skis for my wife and I. Super happy with our gear, will go back in the future if we need more stuff/ski maintenance
Josh Miller -
Highly recommend Connor!
Kathryn Wiggam -
Nice selection of boats. Sales team not pushy and very helpful. Justin was great to work with.
Jody Schrock -
Friendly knowledgeable staff. Great boat selection.
Deneen Sciarroni -
Marilyn and the team at Buckeye Sports Center were fantastic! We drove from 45 minutes away to get outfitted with new skis and boots, and it was so packed. They were short staffed, but they were so welcoming and helpful for us to purchase all of our new equipment. They even stayed a little late for us and we were so appreciative. Thank you to Marilyn and everyone on the team. We appreciate you!
Courtney Dietrich -
Staff was knowledgeable and polite. Quality products but a bit pricey.
Harrison Williams -
Nick was a great help picking out the perfect ski setup for me! He was very knowledgeable and overall great to work with!
Anthony Smith -
When I arrived at Buckeye Sports Center, I was astonished by how big and beautiful the store is. Walking in, you feel very welcomed by the employees who greet you and ask if you need any assistance. A young gentleman by the name of Nick was able to help me and my family get into the correct gear for this season. It's important to have the correct gear to keep you warm and on the slopes all day! 10/10 would recommend Nick!
Nick Kry -
Very knowledgeable shop. I've had boots bought/fitted here, had work done on my board and I've bought some product here too.
Nathan Flauto -
I ended up coming to Buckeye Sports Center to get myself ready for the upcoming snow season. I was looking to get my snowboard tuned up as well as look for a new coat/pants. I was happily greeted by Nick where he was able to assist me with any questions I had, and point me in the right direction for exactly what I needed. The quality of my snowboard tune was top notch. I was very satisfied with my experience and will be a returning customer.
Andrew Szemeczko -
Marilyn and Zoe were very helpful and knowledgeable.
David Eichman -
I was looking to upgrade my gear for the season so I stopped into buckeye. I wasnt entirely sure on which type boots I wanted with my skis, but fortunately, after being helped by Nick, he was able to answer all my questions and was able to inform me on what was best for me. Im very satisfied with my new boots and had a great experience here. Definitely looking to come back whenever I need some new equipment!
Roman Szemeczko Jr -
My experience was very good and Nick was very helpful and helped me the whole way and he was very friendly and even gave me some tips. I really like this place.
Sam Pan7 -
I had an awesome experience when I brought my board in for a tune up. My board was extremely banged up with scratches all over and in serious need of some work. When I got my board back, everything that I had asked for was done and done well. I havent had the chance to take it on the mountain yet, but it looks like its gonna be a great ride when i go. Thanks Annabelle for doing such an awesome job
Niven N -
Annabelle was very knowledgeable when I brought my skis in to get a tune up. She was able to pin point specific gouges that needed fixing before they became core shots. The skis looked great once she was finished with them.
Quincy Hegeman -
Great place and good advice for skis. Annabelle was the best
David Farrar -
Really appreciated all of the employees helpful demeanor while I was in the store today. Especially Annabel when I was picking up my skis gave me a great advice on storing my skis.
Dana Stahl -
Great experience. Had a really helpful worker names Lexi. cool enviroment inside and got everything I needed.
Katie Paltz -
Lexi was very helpful and provided great service. Answered any questions I had, and if she didn't know the answer, was happy enough to go find it for me. Will be coming back!
Sydni Doyle -
Lexi was such a great help!! She was just a dear to talk to and answered any questions I had! Made my shopping experience such a joy!! LOVE HER!!!!!!!
Natalie Brooks -
Marilyn was incredibly knowledgeable and pleasant! We will be back!
Jadee V -
I have to say my experience shopping for ski package and looking for snowboard information was truly one of the best retail shopping experiences I have ever had. Lexi helped us with a complete ski package purchase. She was patient with us and was very in tune with our needs. Lexi is very knowledgeable, listens well and answers questions with no biased opinions. Also, She was very open to helping and providing information on products that we were not intending to purchase during this visit. Lexi made us feel comfortable and confident in our decision. Thanks Lexi.
David H -
I went to purchase skis and Lexi helped me and did amazing. Very kind and helped me with everything! I cannot wait to use my skis finally this year!
Jordan Beach -
Great selection of skis and snowboards. Lexi helped us and was super informative and helpful.
Luke Barnette -
Jason was very knowledgeable and helped me pick out a snowboard, boots and bindings!
Taylor Johnson -
Rea was one of the best employees Ive ever encountered! He helped me find the right jacket and ski equipment! I will absolutely be returning.
Jackson Hickert -
Great store. Excellent boats/parts/service available. If your in for skis Rea Schoenman is knowledgeable
Greg Schoenbaum -
I came in looking for a gift for my husband and Rea at Buckeye Sports helped me out. My husband LOVED his gift and Rea was a huge help to me!
Kaitlin Mackenzie -
Mark was great helping get our son fit in boots and skis
Jason Indorf -
Had a nice selection of winter sports items. Staff was helpful.
Mike Brandt -
Connor was amazing. So patient and helpful.
Joy Malek Oldfield -
I am so grateful for these guys. I was fishing in the Fall Brawl on Thanksgiving day with my cousin and a friend. We all were from Wisconsin and only been here two days after a long drive. I started to have some motor troubles. I believed I was having a pencil coil go bad. I called around and could not find any parts. I drove 45 minutes to a dealer who said they could get me in. Upon arrival they had no mechanics working. I was given a few other number including the number to Buckeye Sports Center. I explained the problem I was having. The mechanic stated he could look at it but could not promise he could fix it. I was grateful for him to even offer to look at it. We dropped the boat off and about two hours later they were able to fix it. We fished the next two days and drove home with lots of fish. The service center was professional and listen to what I thought the problem was then fixed it. Thank you so much for the extra work guys. Maybe some day I can return the favor.
Doug McDonough -
I was welcomed at the door by Megan, and she helped me pick out the best pair of skis for type of skiing I wanted to do. She offered a few options and was very knowledgeable with her recommendation. My experience was very good thanks to Megan.
Tyler Ashley -
Remember that scene when Cinderella matched the glass slipper? I had that exact moment when working with Erin finding ski boots. I have been looking for years for that perfect fit boot to invest a descent chunk of change in. Having a big foot as an adult woman I was discouraged but gave Buckeye a shot. I was recommended by other shops to just deal with a mens boot and maybe paint it if I didnt like the colors. Erin not only paired me with a perfect Womens boot that matched the brand of my skis and colors perfectly but also helped fitting the boot for my arch support - and it was on sale. She also set up my skis to be adjusted to the boots and now I feel as safe and confident as can be on the slopes. I drove 45 minutes to get there - and it was worth every minute. Thanks to Erins customer service I feel like a friend rather than just a random customer and would recommend them to anyone needing good quality ski gear or maintenance. Ill definitely be back!
Emily Beal -
Jason was so helpful and knowledgeable to get my son ready for his first year of snowboarding! Really appreciated his help with this big purchase! Thank you so much!
Kara Pumper -
Jacob was truly knowledgeable and helpful
Gary Most -
Had a great experience buying new ski boots. Mark was very knowledgeable and patient.
Margo Most -
This was our first venture into purchasing ski equipment. Buckeye has a huge selection! Brian was super helpful and patient and helped us find the best fitting helmet and goggles for our kids. Very happy with our purchase! Thank you!
Cindi Lu -
Excellent service by Marilyn! She listened to my needs and considered my skiing experience, taking time to fit me with boots and skis. I am so excited to get back on the slopes this year!
Diane Bretz -
Definitely have a nice selection of gear. I was having a bit of trouble figuring out the right ski length to get, but Jacob helped me to decide on a nice 165cm pair. Had a good laugh after I told him my name too. I'll definitely come back at some point.
Jacob Worley -
Ive never bought ski gear before, but the man who worked when I came in, Jacob, was very helpful! Found me a great pair of goggles and helmet
Riley Cerabona -
I was passing through a couple days ago, and Jacob helped me pick out some really nice equipment. 5/5
Aiden Tinkey -
Very nice place, the equipment was in good condition and they had a nice employee named Jacob help me out throughout the store, very nice time
J M -
Lovely experience at the store getting ski boots for me and my family! The two people near the register were really helpful I forget their names but one was a brown haired kid I think was named Jacob, and the other was some older woman with glasses. They helped me every step of the way, give them a raise!
Michael Jones -
Jacob is a great employee. Hes a charismatic dude who put a lot of effort into helping me out. I was inexperienced with the equipment so he helped me find fitting boots and get the perfect skis for me. Truly an exemplary worker!
Yert Sclute -
Justin helped me find the perfect ski boots. He was extremely knowledgeable and took time making sure my measurements were on point. He listened to my needs and wants for a comfortable but technical fit and delivered. Cant wait for the season.
Sara Westmoreland -
Anthony was amazing and a great help to get my daughter outfitted with the right equipment.
Karen Hannum -
Erin was amazing and extremely helpful with our ski gear. Highly recommend.
Matthew Springer -
Anthony, the short guy helped me find a totally killer snow helmet
Sky Nyn -
Anthony, helped me pick out the best snowboard!
Austin Hall -
My sister and I came in searchin for the best deal on a pair of skis. Our plan was to just buy one pair to share. But once we got there, the sales lady Megan really swindled us out of over a thousand dollars on ski gear. She made it sound like too good of a deal to pass up. I am so grateful for this sales lady because without her I would not have my own pair of skis. Thanks Megan! Such a respectful and knowledgeable young lady :)
Lela Dobrzelewski -
Megan was amazing at setting us up with skis!
Krista Gapinski -
Megan is a beast at fitting ski boots. Ive never skied better in my life. Definitely recommend!!!!
Brendan Renkes -
Erin was so helpful fitting my son with boots & skis. I couldnt ask for better customer service!!
-Anonymous -
Great staff, been shopping with them for years for our snow sports clothing and equipment. Biggest selection and great prices, helpful staff that know their stuff.
Stephen Pitts -
I couldn't be happier with the service at Buckeye Sports Center. I've had different aluminum fishing boats over the years and always wanted a Lund. Brian Parker was awesome helping us with the sales. Put together a complete quote with all the options we wanted. Helped me with the financing and everything else I needed. My son picked up the boat for me and Pete went out of his way to show him how to properly operate the boat. Several ladies really went above the norm to help with the paperwork. I highly recommend Buckeye Sport Center for your boating needs, they really have excellent service.
Harry Bryant -
We purchased a tritoon from Buckeye Sports, and it was nothing but a positive experience. Brian took care of us throughout the sales and delivery process, and he was on top of everything we needed. He responded to our calls and emails on the same day, which I greatly appreciated. And the service department was top shelf. From the boat walkthrough to the delivery, I couldn't have asked for more. Highly recommend.
Scott Flowers -
I just left and truly could not say more positive things about the experience. In particular Marilyn (& Mark) who was so knowledgeable, kind, and fun to be around.
Sherina Wood -
...EXCELLENT CUSTOMER SERVICE... Allysa Karns has been an amazing person to speak with on behalf of my Yamaha Waverunner repair which is still in the process of being repaired. Thank you to Allysa and Buckeye Sports Center. Don Robertson from Youngstown.
Don Robertson -
I want to say thank you to Brian Parker and the entire staff. Everyone was very friendly and helpful. I bought a 2019 ar195 and was very impressed with the whole experience I would recommend them to anyone Thanks again
Bob Prosser -
Ken Smith is a superstar and Buckeye Rocks!. Bought a Nautique with newer ballast sensors, but the LINC software wouldn't let me change the settings. I live about 1.5 hours from Buckeye (closest Nautique dealer). Would have taken me an hour to pull the boat, 1.5 hour drive, 30 minutes to have them do the update, 1.5 hours to go back and 1 hour to put the boat back. Ken made it right and sent me a link to the correct software. SAVED ME A DAY. Buckeye has my business forever on this Nautique, parts, whatever. Didn't buy the boat there, he didn't have to do this. Thanks Ken!
Nathan Cormon -
Bought an used Yamaha jet boat and took it here for service. Ron taught us everything about the boat and how to care for it, which he didnt have to do. They literally went above and beyond. Will only have service done here in the future, good people!
Thomas Bencin -
Everything about the buying experience was positive and the follow up after the purchase was amazing. Highly recommend Buckeye Sports Center and their staff.
Renald Wilson -
We are incredibly grateful for Steves assistance with the boat delivery, as well as his commitment to customer service throughout our purchasing process. The entire staff really exceeded expectations and this has been a great experience. We look forward to meeting our future boating needs with Buckeye Sports Center.
James NA -
I recently purchased a new boat at Buckeye Sports Center. I was researching a specific model and the store was 3 hours from my home. I contacted Brian Parker and began inquiring on the boat. I asked a number of detailed questions on many different days and Brian was always quick to respond. He was very knowledgeable and helpful with some additions that I requested for the boat. I scheduled a day to pick up my boat and was met at the door by delivery coordinator Pete Schram who provided a very in-depth review of all features of the boat and trailer. He was very thorough and knowledgeable. I couldnt have been more pleased with my experience. Very professional approach before, during and after the sale.
Dave Rumler -
Place to go if you are looking to purchase any kind of watercraft boat in Cleveland, friendly knowledgeable staff.
Joe Bitner -
Great place that made the buying process easy. The salesman Brian was fantastic and very responsive. Would absolutely recommend going here if youre in the market for a watercraft.
M W -
Brian was excellent to work with and this is a fantastic local company
Daniel DeHoff -
Highly recommend! What a great experience in purchasing our 2021 Bayliner Trophy! Our sales rep was Brian Parker and he was truly amazing to work with. Brian made the process of the purchase with his wide range of knowledge easy. Pete was top notch with his go over on pick up day as well. Thank you all for a great experience!
Patrick Peters -
I recently bought a new boat from Brian Parker at Buckeye Sports Center and he made it super easy from start to finish. He was very knowledgeable to did not pressure me to buy more boat than I needed. If you are in the market for a boat, I highly recommend giving Brian a call at Buckeye Sports Center.
Phil Pease -
We had an awesome experience purchasing our new boat here. Would absolutely recommend!
Melana Mears -
Sorry, this review is LONG overdue! During the winter of 2019 my family started our search for a new Nautique. One weekend we were in Cleveland for a hockey tournament when, in between games, we jetted down to Buckeye unannounced to check out their Nautique inventory. To our delight we stumbled upon sales rep Steve Mackle. Steve was extremely busy prepping for the upcoming boat show, but he took his time with us and gave us the attention that, quite frankly, we needed. Steve pulled ,what turned out to be our dream boat from the parking lot, cleaned off the snow and ice, uncovered the boat, and walked us through everything. That was the start of a great relationship! After we returned home, and In the coming weeks, Steve was just as attentive, but didn't apply unwanted pressure. We worked out a deal, took delivery of our Nautique GS22 in March, and the rest as they say, is history. Everything from the delivery experience to the top notch service department (thanks to Alyssa and Ron) has been fantastic. However, Steve Mackle has really made the experience for us. Steve periodically just checks in to see how the family is doing and loves seeing pics of the the kids "boosting" on their wakeboards and shredding the surf wave. Steve has become more than than our sales rep...he's become a friend! TL;DR Steve Mackle and Buckeye Sports Center are awesome!
Steve Larence -
What a great experience we had with Chris and Pete and the entire staff at Buckeye. Chris showed us a lovely Barletta that we knew nothing about or had even heard of at that point. He showed us why Barletta is the best new boat manufacturer. Boy, was he right. We initially thought that we could not afford it but he got us a great deal! Chris was responsive to emails and texts also which was helpful. Pete gave us an overview of the boat and answered all of our questions. He even got us an updated ball for our hitch. Now we have a BEAUTIFUL looking and PERFORMING Barletta boat. Thanks guys!! Brad and Michelle C.
Brad c -
When I decided to purchase a new boat I contacted several dealers and visited a few of them. I was very happy with the inventory at Buckeye Sports Center. My salesperson, Jimi Czerwien, was very knowledgeable and was more interested in want my needs and wants were rather than just selling me something he had available. I made more than one visit with numerous questions each time. He was very patient and there was no high pressure sales. Once the boat was purchased a gentleman named Pete took more than an hour with me going over a number of features on the boat and answering all my questions. He was extremely helpful and relieved any stress I had before making my first trip on the water. Ive also dealt with Ken in the Service Department regarding some additional purchases and answering some questions for me and he too has been very helpful. A new boat is a huge investment and Im very happy I chose Buckeye Sports Center as my dealer.
Donald Rambacher -
My experience with Jimi and Pete was perfect. Jimi was knowledgeable, and has answered all my questions whether I was in the store or texting him from home. After buying the boat, Pete walked me through what I needed to know to actually operate the boat. He is very detailed, and I walked out feeling confident. I would highly recommend going to Buckeye Sports Center!!!
Ryan Wirtzberger -
We just purchased a boat and it was a wonderful experience. Jimi provided amazing customer service. At delivery Scott was great as was Amber in the business office. Best buying experience anyone could ask for.
Kathy Jenney -
All I can say is wow. I just recently purchased a new Yamaha boat from Buckeye Sports Center and I cant be more impressed with their sales and service. Steve took great care of me in helping me get into the boat Ive always wanted. Luckily, we acted quickly, and made it happen. When picking up the boat, Pete took the time to run me through it piece by piece and made me feel comfortable with whatever questions I had before I left. Thanks a million from the Dugan family, youve got customers for life!!
Matthew Dugan -
Hats off to the service department!!!!! Alyssa, Ron and ken- our family thanks you from the bottom of our hearts. We purchased a new boat from another dealership (if we wouldve done more investigating about this we wouldve purchased a boat from here in the first place), took the boat out one time- and then we hit a floating stump in the water and we were devastated. We took the boat back to where we purchased the boat, they gave us the run around- said that the parts would be ordered and then when the parts came in then they would try to fit us in the schedule but they had 80 other boats and good luck getting in the schedule. We at this point felt like another route was in our best interest, my husband called buckeye sports center and spoke to Ron, my husband sent him the estimate from the previous company and some photos of the damage- before Ron even knew if we were taking our boat into his dealership or not, ken looked up the parts, gave us an estimated time frame. He made us feel so comfortable and secure. We immediately took the boat into buckeye sports. Alyssa knew exactly who we were, and by name at that. Alyssa, was in constant contact with us. Buckeye sports found another huge problem with our boat, had we left the boat at the previous dealership we wouldve been out of luck the moment we got out on the water, which wouldve resulted in us having no boating season. We couldnt have been happier when we got the call moments ago that we could pick up our FIXED boat in the morning! We wont be going anywhere else... ever. Youve earned customers for life.
Stephanie Dickson -
I took my boat in for repairs to the motor. It's l fixed up and ready to go.
Douglas Cain -
Buckeye Sports Center goes above and beyond for there customers. We will never think of using anyone else! Our salesman Brian Parker is truly the best salesperson we have ever dealt with for anything. This is our first boat and it couldn't have gone any better!
Thomas Taylor -
Great Experience! We purchased our first Harris Pontoon Boat from Buckeye Sports in Cuyahoga Falls, Ohio. Boat Sales: JD in sales gave us top notch customer service! JD was so helpful and for putting up with my crazy husband! **For anyone reading this review, if you are considering purchasing a pontoon boat see JD at Buckeye! Service: Hats off to Ron and Joe! Your professionalism was much appreciated with the installation of the extra boat accessories! Pete Delivery Captain thank you for sharing your boating wisdom doing our walkthrough, we have had a boat before but we learned so much from you! Buckeye Sports is best Boat dealer in Ohio and they are right here in Cuyahoga Falls!
Sandra Dennison -
A great little boat dealer that will actually take time to answer your questions. Were in the beginning stages of trying to figure out what will make both my husband and I happy. I could tell they knew we were not purchasing on that day and they still treated us well. Other dealerships have not been so kind. When it comes time to purchase we will be headed here.
Maureen Dixon -
Very helpful and prices are competitive with Amazon.
Chris Brunenmeister -
Highly recommend! We came in close to their closing time and Connor was more than willing to help us find everything we needed, from boots, helmets, poles, etc! He never made us feel like we were bothering him and was very pleasant in providing us with great recommendations! We went through 4 pairs of boots before finding the right pair and Connor showed a great deal of patience until we did! We had a very pleasant experience at Buckeye Sports, and will continue to go to them for all of our skiing and snowboard needs!
Jesse Bauman -
My go to spot for winter sports! I've been using Buckeye for 20 years and won't get my gear anywhere else.
Julie Thomasson -
I was amazed at the selection and customer service that they offer! I drove all the way from Toledo(which is a 2 hour drive) to purchase ski boots and poles from buckeye sports center. I saw there youtube video on how they fit their boots and knew that I had to buy from them. The selection was great and there staff knows exactly what they are doing. Highly recommend taking a visit even if its out of the way.
Luke Williams -
Super helpful and friendly staff! Im a brand new skier and they made sure I got really good quality and perfectly fitted gear. Also was really pleased they had a wheelchair lift to get to the ski gear area. Thanks so much!!
C Fitzpatrick -
Spend over $1000 in snow gear on 2 kids, they were very helpful in selling equipment a few months ago. However, after 3 local ski outings the $200 snowboard boots started to fail. They blamed us and essentially said there was nothing they could do to help. I guess customer service stops at the sale. Will not return or recommend to anyone. I have been in customer service for 20+ years and the service I received today was some of the worst I've seen. The associate was kind and nice but the manager was downright uncooperative. I know in ohio winter sports outfitters are limited, but I'm sure you can get better service and deal elsewhere. UPDATE 1: Steve from Buckeye reached out the same day as the review was posted. He is working on correcting the situation that should have been done in store. Based on the outcome, I will ammend the review accordingly. UPDATE 2: Ammending my review to 3 stars, based on the solution provided. While not an ideal outcome, it was a compromise by both parties. Boots are now more robust and the situation is closed. Cannot go above 3 stars due to the sheer amount of effort to remedy the situation.
Darren Deboo -
Very helpful and very knowledgeable when purchasing skis. Mark took the time and explained the difference and find the perfect pair.
Karen Morrow -
Connor was really great! He was very helpful with the purchase of my new winter coat!! Very patient while I tried on half the store. Thinking of buying some cross country boots & skis-will definitely look for Connor when I return!!
Merlene Durkit -
Mark was exceptionally helpful, knowledgeable and kind. He went above and beyond to make our experience at Buckeye Sports outstanding. Highly recommend!
Deanna Mikin -
Went to buckeye to buy a new snowboard and the salesman (I believe his name was Nick) was very knowledgeable and explained my options thoroughly. I later found the same snowboard online for $160 less than what I paid. I returned to the store and they credited my card the difference without any hassle. Overall a quality experience.
Kyle Thomas -
This was my first time to Buckeye. My 13 year old son and I were helped by Scott. He was amazing! So knowledgeable! He really made a nervous mom walk out of the store feeling very comfortable and confident with her purchases! I also felt , in addition to feeling like I bought safe set of skis that would last a while for my son, that I was dealing with an honest salesman who wasnt trying to rip me Off! He really worked with us! I will definitely go back and I will definitely send others to Buckeye BECAUSE of Scott and his awesome customer service! They also have a great selection of ski clothing at great prices!
Karen Palgut -
So thankful to have Buckeye Sports right in our back yard. Our family is finally at a point where we can all start enjoying the snow together. I went to the store before Christmas and bought gear for everyone with only approximate sizes. I returned today for exchanges and fitting. Jacob was so extremely helpful sizing ski boots. He was knowledgeable and went above and beyond to get ski bindings on today instead of waiting for service. This was appreciated because my college student is only home for a few weeks and actually has a reservation to ski TODAY. With all the Covid restrictions and limited lift ticket availability, we really really appreciate the understanding of timing. My other boys snow boards and boots were perfect fits thanks to the staff that helped me before Christmas. I would never even consider purchasing anywhere else because the service is exceptional. We have limited knowledge of gear so their recommendations were needed.
Denise Lahoski -
Great place to visit when you want to get your float on. And Alyssa knows exactly how to help when you need help getting back on the water.
Tony Fanizzi -
Great service! Alyssa was very helpful with my boat repair.
Dana Fanizzi -
I went to Buckeye for ski boots to find they have a great selection with several performance varieties to choose from. I worked with Mark who was patient, courteous, and explained all I needed to know to make my selection. He fitted me with 2 different pairs in order to compare what fit best, made some excellent recommendations and I settled on a pair of Salomon S/Pro HVs. Can't wait to break these in on the Colorado slopes!
Gene Morrison -
Can't say enough how pleased we were today! It was busy but they were well staffed and we were taken care of right away! Kevin was wonderful fitting my 11 year old kiddo. Very comfortable and always TONS of selection! Thank you Buckeye!!!
Shawn Pepera -
Skis were in rough shape and the diamond tune service brought the surface and edges into a brand new condition and at a very reasonable price. Id definitely recommend the diamond grind services and will be back for all my ski needs!
Janet Geither -
Mark assisted us with new boots and skis. This was our first purchase of new equipment and Mark was very thorough in the boot fitting process and was a friendly salesperson! I would highly recommend Mark.
Greg Sotka -
Jacob was a wonderful help to us and I am very happy with my product and the service that Iacob provided for me and my husband. We are getting ready to take a ski trip and he was knowledgeable and provided what I needed!
Mindy Cvammen -
Went there to look at ski boots and Mark helped me and was extremely helpful and knowledgeable! I walked away with a pair of amazing ski boots and Im happy to have had great customer service! So thanks Mark!!
Krista Tasler -
Ive purchased 3 boats over 15 years from BSC, and they have always been nothing short of fantastic! The entire process, from initial interest, to leaving the dealership with boat in tow is smooth and easy, thanks to the entire staff. They know their boats inside and out, and have personal experience boating with all of their brands it seems. Great communication is a must when navigating a significant boating investment, and the crew at Buckeye REALLY excel at this. The guys/gals there are friendly, courteous, down to earth, no pressure, and they truly care. My last purchase was a Barletta pontoon, and Steve made the process nothing short of perfect. The ratings scales are not high enough for him! Brian, and Pete were excellent with my previous purchases. Alyssa, Ron, and the other guys in service are always spot on too. Bottom line, 100% satisfaction seems to be their goal, and Ive always had it with them. On the winter side of things, their snow sports inventory is second to none. Not much more to say about Buckeye Sports Center, other than thanks!
ddullex 1 -
Hands down best boat purchase experience we have ever had. A1 above and beyond service from the purchase with Steve Mackle, to the delivery right to our lake. Don't go anywhere else. Ask for Steve!
Josh Tachdjian -
My teenage son does skiing and I know nothing of the sport. We bought skii boots from here and joined the replacement program where you can trade in your boots when you outgrow them. The salesmen also taught my son how to properly put them on, store them, also put them onto skis we bought used from someone (which is an extra cost). They have everything there! The staff has always been super helpful. I don't go anywhere else!
Danielle Firem -
Mark was awesome helping me get set up in new ski boots. He knew exactly what I needed and took the extra time to make sure everything fit perfect and didnt rush me out the door! Thanks again for awesome service.
Julia May -
Great boat dealer. They stand behind what they sell. Had a few issue with a Lund I bought. They addressed them without question and were willing to schedule when it was convenient for me so I didnt miss any days on the water.
David Reynolds -
Got my first set of skiing gear here. The employees are really helpful and I got out the door with everything at a great price. Highly recommended.
Jim Heckler -
I would have rated them better. If they did the service on my boat like they used to I would have rated them better. The quality of workmanship this time was very disappointing.
Robert Elliott -
Always love getting new ski equipment from people we have known for years.
Chrystal F -
Just recently had a fantastic experience at this store. Connor was extremely helpful and knowledgeable and spent hours helping us pick out the right equipment and fitting our ski boots. We had a large group of people buying ski equipment for the first time and the staff was very patient and helpful. We have shopped there in the past multiple times and have never had a bad experience. The prices are affordable and staff is patient and caring. Highly recommend.
Morgan Sieger -
Very knowledgable and friendly. Also low pressure and gave lots of options and different price points.
Roman Szczesniak -
Bought new ski boots and Mark was super helpful fitting me for the proper boots! He heat formed the shell and liner and recommended footbed inserts. Will return for all my ski gear purchases!
Rebecca Ratzer -
Connor was so helpful and patient with my family as we tried on new ski gear. He was very knowledgeable and genuinely cared about finding us exactly what we needed. We will definitely be shopping here for future ski needs as well as sending friends and family his way!
Lacey Marinaro -
Jimi was great helping me find the right ski boots and making sure I got the right fit.
Kyle Crocker -
Steve Mackle schooled me on boat motors. He's awesome. Grateful!
Bryan Billman -
Very knowledgeable and friendly, they didn't have what I was looking for.
Candy Bradshaw -
Great service . Would recommend.
Tom McCarthy -
Great service and a great dealer. Bought my Lund boat from here. Very satisfied customer.
Daniel Rich -
Steve helped our family pick out a great surf boat (Axis A22) at the Cleveland Boat Show this past winter. Weve really enjoyed surfing, wakeboarding, and tubing on it at Lake Mohawk this summer! I would recommend talking to Steve in your in the market for a boat! He is very professional & great to work with!
Corey Street -
I highly recommend purchasing a boat from Buckeye Sports Center and I would ask for Steve Mackle. Steve has excellent follow up, very knowledgeable and he is willing to help you out whenever you have a question. Steve is easy to get a hold of and will always call you back as soon as possible. I also was very impressed with the pick-up process, They will walk you through everything and answer all of your questions. You will not be rushed out of the building. Zack in service is helpful as well and he even answered my questions with some interior lighting that I had purchased after market.
Doug Sartain -
Chris was very helpful.
Mary Hagen -
Bought a 2020 boat there in April of this year. Everyone is friendly and the service is GREAT.
Carl Butkovic -
Overall very thorough. Worth the drive of you're looking to purchase any type of watercraft. Thank you for a great experience!
Darren Holmes MS DC CCSP -
Purchased a boat, after the break in there was a problem with the kicker motor. They got the boat in made the repair, and with out asking cleaned and detailed my boat and returned it a day sooner than promised. Overall a great experience, from to purchase to first repair.
Matt Dailey -
Excellent staff who were happy to help us even though they were very busy
Dan Werner -
What a great experience I had purchasing a 2020 24 Yamaha 242 SE from Buckeye Sports Center. The sales agent Jimmi Czerwien went above and beyond to make it a great experience. Even during these new social distancing times due to Covid-19, Jimmi made the extra effort to make me personalized delivery videos of my new boat. The time he took to make the videos made me feel like he truly cared about my customer experience and I did not feel that I lost out on the personal touch of an in person delivery. I have purchased many boats in my lifetime which were much more expensive and complex then my recent purchase and I can honestly say that I have never experienced such wonderful customer service from start to finish. Jimmi at Buckeye Sports Center has made me a life time customer.
Robert Osborne -
Bought a used Lund from these folks. Overall a very good experience. Boat was cleaned up nicely and Pete did a great job explaining all the ins and outs of the boat. Nice job on the electronics install also.
Buckeye Bob -
Thanks Marilyn at Buckeye Sports Center for your help. I had a broken zipper on a jacket and didnt really want to drive in to the store, even though you had offered to help me replace it. Thanks for tracking down my original receipt and the suggestion to reach out to the jacket company. Helly Hansen was really helpful and gave me credit to purchase a new one. Marilyn made multiple phone calls to me and even made a follow call to make sure I received the receipt via email. Great customer service. Your kindness is contagious!
Christine Yap -
Had a great experience and all my snowboarding apparel questions answered above expectation today at Buckeye Sports Center from Steve and Katie. Thanks again guys! Highly recommend visiting for any winter sports or boating needs!
Tomy Jenkins -
I recently got back into skiing. My boots were 25 years old and their technology was older than that. I planned to get new boots this upcoming summer and really take my time finding the boot that I wanted. Last Friday, my old boot snapped in half. So instead of being able to take my time, I needed to buy boots immediately. I was pretty uncomfortable with that, but Scott at Buckeye had a TON of knowledge and made me feel much better about the purchase. He asked about how I ski and what I liked about my old boots and from there, he grabbed three boots for me to try and we went back and forth through them until we made the decision. Technica Cochise 120s. Skied them on Saturday and it was amazing what a difference they made to my turns. The boots, pricing (I researched online), and Scott's expertise were great.
Robb Kalal -
Good service and selection.
Marcel vdB -
These guys are the best in the area. Boot fitting, tuning your skis, or installing your bindings. Highly recommended! JD the manager has been a pleasure to work with. Not to mention their HUGE boat showroom now!
Craig Waikem -
Very professional and friendly staff. Nick was a great help! Thanks!
Laurel Bailey -
Using the new ski tuning machine, Ian performed a miracle on a pair of skis that I thought were worn out. They now ski as good as new. Truly amazing job!
-Anonymous -
Ian did an awesome job tuning my skis. I felt more confident in my abilities to control the ski this year than ever before. Not sure what magic he worked, but feeling the difference. Thanks.
-Anonymous -
Ron in service deserves a raise. His assistance with a difficult repair situation was much appreciated. Despite multiple phone calls he was always pleasant. He also should have his own secretary to help handle all his communications.
Mark ModicMark Modic, Brecksville, OHIO -
I bought a Hobie pro angler 12 never used a peddle drive before and they allowed me to take one and try it out in their little pond. They did not seem to pressure me into buying anything and we're very informative.
Bret Kratochvil -
Great boats excellent service courtesy employees great place to visit or by your next boat wither its fishing or pleasure tons of stuff big boat sale this weekend you must visit thank you buckeye sports jim
Jim Davis -
Buckeye Sports did a great job with my skis. I got their microjet recondition with filling. I thought it was a little too expensive, but my skis were badly damaged from going over roots and rocks in the trees. All I can say is wow! It's like I got a new set of skis. They were much faster, sharper in turns, and I could really use the edges without fear I would lose grip. BSC's reconditioning was 100% worth it and I will be back again next year.
Michael Minnick -
Bought a new Lund from these guys, I e- mailed them at first and they emailed me right back.Jimi did all the research and answered the thousand questions that i had. When it came time to pick the boat up, i couldn't make it on a day that Jimi was there. Jimi set me up with Ralph, and Ralph went over everything with me and helped me with all questions.These Guys know their stuff and are super friendly on top of it. Love my new Lund!!!
Kevin Kelley -
Outstandingly helpful staff. They ensured I had everything I needed, all while in a very low pressure sales environment. I absolutely couldn't beat the price I had gotten on my new kayak had I gone anywhere else.
Jacob Bristol -
Great service and deals
Nathan Metzgar -
Alyssa did a custom boot fit. Great service, selection, and highly knowledgeable staff.
Danielle Foster -
Amazing experts for ski boot fitting, especially analyzing biomechanics.
Debra Glett -
Prices are very competitive. Staff is very friendly and knowledgeable.
Adam Tohill -
Spent extra time fitting my ski boots, educated me on how to make the best choice
J Victor Ryckman -
Great sales and service! The staff go above and beyond to satisfy their customers.
Barb Petrozzi -
I came into the store to get my 5 year old son fitted for new skis and boots. Brian was very helpful and patient with him. They had everything we needed and will definitely be back in for anything else we may need in the future.
Jennifer Pietro -
I came into the store about a month ago with an old board I had purchased at the swap meet. I was immediately greeted at the door and asked what I needed help with. I explained to them that I had bought the board for my brother for Christmas and he had old ridden it once but the top was peeling off. The employee gave me a few options on what I could do with the board and explained each of them when I wasn't understanding. Ultimately I chose to have it epoxied since my brother was a new snow boarder, but he showed me some other options of boards that might be a better fit for someone with my brothers riding style and size. Although I didn't buy a new board, the sales associate was very friendly and knowledgable, I never felt like I was being pressured to buy anything I didn't want. When I picked the board up a week later it looked great. I would definitely recommend Buckeye to my friends and family for their winter sports needs.
Marissa Forcina -
AWESOME company and people. They go the extra mile. Love the PWC selection. If you are in the market for a PWC, go here no matter what due to the customer service AFTER the sale... A+++
Charles Coulter -
It's the place to go in Northeast Ohio for your ski gear. Staff is knowledgeable and friendly.
Michael Fraser -
Good selection of boats, both for fishing and sport. Closest place near the area to get winter sporting goods. Great selection of downhill and cross country skis, snowboards and all of the goods that you would need to have a great wintertime experience. Closest Wintersteiger ski and snowboard tuning machine. Puts down a wicked base structure and some sharp edges.
David Nilsen -
We met Jimi at the Boat Show in January, and ordered a new Harris pontoon boat from him.
Throughout the entire process, he was a pleasure to work with. When we took delivery, Peter, their Customer Service Manager, spent several hours going over the features with us, and did a great job.
We are now enjoying our new boat, and highly recommend Buckeye Sports Center!Kris Loy -
Easily some of the nicest people you could do business with. I worked with Jimi who was able to give me a good idea of what I was looking for and answered all of my questions.After buying they gave me personal instruction and JD, Pete, and the whole team really did a great job teaching me what I was doing. Great place with great people and I couldn't recommend it highly enough.
Nicholas Searle -
Very knowledgeable and helpful, can tell they really enjoy their jobs
Vincent Ciccolini -
Great service but having a problem with my boat after a couple months but wasnt a problem they completely fixed it so im happy.
Nate Kainec -
Great customer service. Purchased a boat Will Merkel was very knowledgeable couldn't ask for better service.
Brian Pugh -
I had a great experience buying my Lund Impact 1850 at Buckeye Sports Center. I got exactly what I wanted and the people at Buckeye are first class ... especially JD!
I just went to look, but I ended up buying an awesome boat ... AND made a good friend in the process! Thanks again, Jonathan!John Lux -
My purchase and use of my new lund rebel has been the best experience since sliced bread! My sales person was of great assistance in making sure I had all the things I needed to begin my boating season. This is my first boat and I must admit i was afraid of being taken advantage of when it came to the purchase. In comparing prices else where I did pretty damn good:) Thanks john Look out walleye.Next on the agenda a 9.9 for trolling.
Ccarl Jordan -
Great customer service and very easy to deal with. Good communications and great prices!
Kevin Smith -
I had a service problem that had been completed by a mech. that was no longer employed at Buckeye and the problem was not detected for over a year after the work was done. I went to the dealership and pointed out the problem to a man I think was the owner. I explained to him I had to have the electronics rewired and an additional cost to myself somewhere else. He to me he would stand by his work and give me credit for future service work. This spring I toke my boat in for a spring tune up and a transducer installation. He stood by his word and preformed the work during their busy season with no delay at NOT COST. It's nice to find a business that stands by their work and their word. It was also a pleasure working with Daniel and the service department.
Karl Nickel -
Salesman was kind, courteous, and constantly available at all hours. I contacted him through email on a Sunday, and he was answering my emails all the way up to 9PM! Talk about dedication. The entire experience was easy and painless. Pete, the man who gives you the tour of your new boat, is fantastic to deal with, and a class act. I read that this dealership is in the Top 100 in the world according to Boating Industry. It shows! I highly recommend them!
Scott Martin -
I purchased a pontoon from Bob at Buckeye Sports. He was phenomenal. He showed extreme patience, answered every question, and had a price that beat all the competitors. I cannot recommend them highly enough. You are making a mistake if you purchase your pontoon from anywhere else.
D Young -
After a problem arose with some of my equipment arose and an error had occurred in ordering the replacement parts, Scott the manager did an swell job in rectifying the situation. He was very accommodating in repairing my gear and getting me back to skiing quickly.
James Gregory -
Customer service is top notch. Had been having problems with my boots and found out that not only was I sold a boot that was far to big (online line shopping), it was not even in my ability level. Thanks a lot and I will be back soon.
Brian Parker -
Great service, inventory and a fun place to buy gear...don't go anywhere else in Ohio! Thanks to Emily, Scott, Kevin, Jimmy and Mitch for all your help this ski season!
Dale Fisher -
Great People
-Anonymous
Visiting friends in Ohio and stopped to see the latest is skis. They've changed a lot since I started skiing and i was more of looker than a purchaser. But Andrew was patient and very kind answering my questions and pointing out some good ideas for me. Nice young man who does a good job. Finally did buy a small accessory. Happy I did.